Privacy Policy

Effective as of 24 May 2018

TYC EUROPE is committed to respecting your privacy and recognizes your need for appropriate protection and management of any personally identifiable information (“Personal Data”) you share with us. It will be necessary for us to collect Personal Data to fulfill our obligations towards you and to provide you with relevant information. Our Privacy Policy specifies the data that TYC EUROPE collects, how TYC Europe process it and the rights you may exercise regarding this data. By accepting this Privacy Policy, you fully understand the collection, processing, and transfer of such Personal Data based on the content.

Personal Data collection. TYC EUROPE collects the Personal Data you have provided to us. This may include name, company, e-mail address, phone number, postal address, and / or other data that you provided to us or data which is otherwise necessary for us to collect to fulfill our obligations towards you.

TYC EUROPE collects your Personal Data when creating a website user account, subscribing to services, contacting us via telephone, web forms or e-mail, taking part in visits by our sales representatives, etc.

Accessing our websites and/or online catalog. To give you a relevant user online experience, TYC Europe may collect certain data about your visit. This may include which links are clicked and what kind of products you show interest in following your visit to product pages.

Electronic mail marketing services. TYC Europe may collect data about your usage of our marketing e-mails to determine the effectiveness of promotional campaigns and advertising. This includes data if an e-mail is opened, which links are clicked and what kind of information you show interest in.
Purposes for the processing of your Personal Data and the legal basis for such processing. Your Personal Data is processed by TYC EUROPE for the purpose of:
  • Enhancing our product and create relevant marketing content
  • Assist you with technical support issues or to alert you about product updates
  • Fulfilling our obligations towards you by processing your purchases and other services you may have chosen to acquire from us
  • Administrating your contact information and website user account
  • Collecting statistics to evaluate and improve our services to customers in general
  • Fulfilling legal obligations, court and authority decisions
  • Identifying and preventing misuse, fraud or other illegal activities
  • TYC Europe may use data such as: customer segment, historical purchases, data based your visits at our websites and usages of our e-marketing services, preferences you have shared and participation in any of our marketing activities.

    TYC Europe may process your Personal Data as listed above to conduct marketing activities including some or all of the following:
  • Providing you with targeted marketing information via post and / or e-mail, regarding news, promotions, events and competitions
  • Providing you with increased relevance of content based on basic profiling of your website visit
  • Providing you with information TYC Europe think might be of your interest when interacting with our sales agents
  • The above processing of Personal Data is based on TYC EUROPE’s legitimate interest of interacting with representatives of our business partners and potential customers.

    TYC EUROPE will only distribute targeted marketing information via post and / or e-mail if this part of your preferences or if you have signed up for specific subscription services. You may contact TYC EUROPE at any time to have your preference updated, or you may change your preferences as part of your profile in your website user account.

    Your rights. Below is a summary of the rights you have under European data protection legislation. The exercise of these rights is free of charge and you may exercise the rights by submitting a written request to us. Please do not hesitate to contact us if you should have any questions regarding your rights (see contact details in the end of this Privacy Notice).

    Note that TYC EUROPE will always make an assessment of a request to exercise a right to determine whether the request is valid. All rights listed below are not absolute and exceptions may apply.

    In addition to the rights set forth below, you always have the right to lodge a complaint with a supervisory authority regarding TYC EUROPE ’s processing of your Personal Data.
    Right of access. You are upon request entitled to receive a copy of your Personal Data that TYC EUROPE processes and also to obtain supplementary information about TYC EUROPE ’s processing of your Personal Data.

    Right to rectification. You have the right to have your Personal Data corrected and/or completed if it is inaccurate and/or incomplete.

    Right to erasure. You have the right to request that TYC EUROPE erases your Personal Data without undue delay in the following circumstances:
  • The Personal Data is no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  • you withdraw your consent to a processing activity and there is no other legal basis for the processing;
  • you make a valid objection to the processing of your Personal Data;
  • the Personal Data has been unlawfully processed; or
  • the Personal Data has to be erased for compliance with a legal obligation.
  • Right to restrict processing. You have the right to request restriction of the processing of your Personal Data in the following circumstances:
  • The accuracy of the Personal Data is under examination;
  • the processing is unlawful or is no longer needed for the purposes of the processing but you oppose the erasure of Personal Data and request restriction instead;
  • TYC EUROPE no longer needs the Personal Data but you need the Personal Data for the establishment, exercise or defense of legal claims; or
  • you have objected to the processing of your Personal Data and such objection is under verification.
  • Right to data portability. Under certain circumstances you have the right to receive the Personal Data concerning you which you have provided to TYC EUROPE in order to transmit these to another service provider if the processing of the Personal Data is based on your consent or the performance of a contract.

    General right to object. You have the general right to, at any time, object to the processing of your Personal Data that is based on TYC EUROPE’s legitimate interests. If you object TYC Europe have to demonstrate that TYC Europe have compelling legitimate grounds for such processing or that TYC Europe need the Personal Data for the establishment, exercise or defence of legal claims.

    Right to object to direct marketing. You have a right to, at any time, object to the processing of your Personal Data for direct marketing purposes. If you do this, TYC EUROPE may no longer process your Personal Data for such purposes.
    Transfer of Personal Data. TYC EUROPE may transfer the collected Personal Data to people or companies with whom TYC EUROPE has contracts to carry out internal processes, which may involve transfer to a country outside of the EU. Furthermore, TYC EUROPE may transfer your Personal Data to third parties when such transfers are required by law or court order. Other than set forth above, TYC EUROPE will not transfer your Personal Data to third parties.

    Retention of your Personal Data. TYC EUROPE will store your Personal Data until the data is either manually deleted or automatically deleted due to inactivity for a period of 36 months, unless legal obligations states other.

    Upon deletion of Personal Data TYC EUROPE may make certain data anonymous and use it for statistical purposes.

    Security. While TYC EUROPE cannot guarantee that unauthorized access will never occur, rest assured that TYC EUROPE takes great care in maintaining the security of your Personal Data and in preventing unauthorized access to it through the use of appropriate technology and internal procedures.

    Contact details. If you wish to get more information from TYC EUROPE regarding processing of Personal Data you may get in contact with our with our IT Department at info@tyceurope.com .

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